Terms of Service

1. Introduction and Scope

Welcome to Cavrglenrion. These Terms of Service (“Terms”) govern your access to and use of cavrglenrion.com (the “Website”), including browsing, placing orders, making payments, and accessing related services.

By using the Website, you agree to these Terms to the extent permitted by applicable law. If you do not agree, please discontinue use of the Website.

These Terms should be read together with the policies referenced below. If a specific policy applies to a particular transaction or issue, that policy should be read alongside these Terms. Nothing in these Terms is intended to limit any consumer right that cannot legally be waived or restricted.

2. Website Use and User Accounts

You agree to use the Website lawfully and to provide accurate, current information when placing an order or contacting customer support.

You must not use the Website to engage in fraudulent activity, interfere with its operation or security, attempt unauthorized access, introduce malicious code, or infringe the rights of others.

If account registration features are available, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account, subject to applicable law. Please notify us if you suspect unauthorized access to your account.

We may take reasonable steps to protect the Website, customers, and our operations when misuse or security concerns arise. Any action we take will remain subject to applicable law.

3. Products, Descriptions, and Availability

Our Website offers furniture across the following categories:

Living Room Furniture
Bedroom Furniture
Office Furniture

We make reasonable efforts to present product descriptions, images, dimensions, prices, and other product information accurately. However, screen settings, lighting, image presentation, and other factors may cause differences between online images and the physical product.

Please review the product details available on the relevant listing before placing an order. If a product’s dimensions or other characteristics are important to your purchase, consider those details in relation to your available space and intended use.

Product availability may change without notice. Displaying a product on the Website does not guarantee that it will remain available when you place an order. If an item becomes unavailable after an order is submitted, we will address the situation in accordance with the applicable order terms and consumer protection requirements.

4. Orders and Payment

When you submit an order, you agree to provide complete and accurate order, delivery, and payment information.

We accept the following payment methods:

Visa
Mastercard
American Express
Discover
Diners Club
JCB

Submitting an order does not prevent us from reviewing it for payment authorization, availability, delivery information, or potential errors. If an order cannot be accepted or fulfilled, we will take appropriate steps to notify you and, where applicable, return any payment received in accordance with the relevant policy and applicable law.

Product prices displayed on the Website include applicable taxes as described in our pricing and checkout information. Any shipping charges applicable to your order will be presented according to the shipping terms below and the information provided at checkout.

5. Shipping and Delivery
5.1 Shipping Coverage and Charges

We currently ship to addresses within the United States.

Our standard shipping charges are:

Orders below $79.99: $7.99 shipping fee.
Orders of $79.99 or more: free standard shipping.

The shipping charge applicable to your order will be determined according to the order total and the shipping terms presented at checkout.

5.2 Shipping and Delivery Estimates

Orders generally require 1–3 business days for processing.

Under our current processing schedule:

Orders submitted before 6:00 PM local time on a business day begin processing that day.
Orders submitted after 6:00 PM local time on a business day begin processing on the next business day.
Orders submitted on weekends or applicable public holidays begin processing on the next business day.

Processing time and shipping transit time are calculated separately. The start of order processing does not mean that the package has been handed over to a shipping carrier.

After an order is handed over to the carrier, standard shipping transit generally takes 6–10 business days. Transit times are estimates and may vary because of the destination, carrier operations, weather, transportation disruptions, or other circumstances outside our reasonable control.

We use DHL Express, UPS, and FedEx for shipping. The carrier used for a particular order may vary.

5.3 Shipping Delays and Changes

We make reasonable efforts to fulfill orders within the applicable shipping timeframe. If we cannot ship an order within the timeframe represented at the time of purchase, we will provide notice and handle the delay in accordance with applicable law.

Depending on the circumstances and legal requirements, this may include providing a revised shipment date and an opportunity to agree to the delay or cancel the order for a refund. Where affirmative consent is legally required, we will obtain that consent. If we cannot provide a definite shipment date, or a further delay occurs, we will provide the notices and cancellation options required by applicable law.

If you cancel an order because of a shipping delay, any refund due will be handled in accordance with applicable law and the relevant policy. Nothing in these Terms is intended to reduce your rights under applicable consumer protection laws.

5.4 Tracking, Taxes, and Customs

When tracking information is available, we will provide it through a shipping notification or another appropriate order communication.

Applicable taxes are included in product prices as described in our pricing information. Logistics providers handle relevant customs clearance arrangements. Any customs-related charges or additional payment obligations will be handled in accordance with the disclosures made at purchase and applicable law.

For more information about shipping arrangements, please review our Shipping Policy.

6. Order Cancellation

If your order has not yet been shipped, you may request cancellation by contacting us at contact@cavrglenrion.com or +1 (818) 637-2945. Please provide your order number and any information reasonably necessary to verify the order.

A cancellation request is not confirmation that the order has been canceled. We must review and process the request, and cancellation through the ordinary cancellation process may no longer be possible once the order has been shipped.

If an order has already shipped, you may be able to pursue an eligible return after delivery under our return policy. This does not affect any cancellation or refund rights that apply under law.

Where a cancellation is approved, the refund will generally be issued to the original payment method or account. The time it takes for the funds to appear may depend on your payment provider or financial institution. Any legally required refund deadline will apply.

For further details, please review our Order Cancellation Policy.

7. Returns, Refunds, and Consumer Rights

Ordinary return requests may be submitted within 30 days after delivery, subject to the terms of our return policy, applicable law, and any non-waivable consumer rights.

Return eligibility and the handling of return costs may depend on the reason for the return and the circumstances of the order. For example, a return based on personal preference may be subject to reasonable return shipping costs if those costs were disclosed in advance, are permitted by law, and are consistent with our policy. If an item is damaged, defective, incorrect, or otherwise requires a remedy attributable to us, return and refund costs will be handled in accordance with the applicable policy and law.

We do not offer a routine commercial exchange service. However, this does not limit any statutory right you may have to a replacement, repair, refund, or other available remedy.

Approved refunds will generally be returned to the original payment method or account unless another arrangement is required or permitted by law. Processing and posting times may vary according to the payment provider or financial institution.

For eligibility requirements and instructions, please review our Returns, Refunds and Consumer Rights Policy.

8. Privacy and Personal Information

We handle personal information in connection with Website use, order processing, payment-related activities, delivery, customer support, and other legitimate operational purposes, subject to applicable law and our actual data practices.

The information we collect and how we use, disclose, retain, or otherwise process it depends on your interactions with the Website and the services involved. We do not intend this section to replace any privacy disclosures required by law.

Where applicable, privacy rights and choices may depend on your location, the type of information involved, and the laws governing the relevant processing.

9. Intellectual Property

The Website and its content, including text, graphics, photographs, page layouts, branding, and other materials, may be protected by intellectual property laws.

Unless permitted by law or authorized by the relevant rights holder, you may not reproduce, distribute, modify, publish, or commercially exploit Website content without prior authorization.

Nothing in these Terms transfers ownership of intellectual property to you. Any rights not expressly granted remain with their respective owners.

10. Prohibited Activities and Website Availability

You may not use the Website to violate applicable laws, interfere with its operation, access systems or information without authorization, misrepresent your identity in a fraudulent manner, or infringe another person’s rights.

We may maintain, update, suspend, or modify parts of the Website as reasonably necessary for operational, technical, security, or business reasons. We do not guarantee uninterrupted or error-free Website availability.

This section does not authorize us to disregard obligations arising from confirmed orders or applicable consumer protection laws.

11. Disclaimers and Limitation of Liability

To the extent permitted by applicable law, the Website and its content are provided subject to the limitations and qualifications stated in these Terms. We do not guarantee that every item of Website information will always be complete, current, or free from error, although we make reasonable efforts to maintain accurate information.

Nothing in these Terms excludes or restricts liability where such exclusion or restriction is prohibited by law. Nothing limits any non-waivable consumer right or remedy, including rights that may apply to defective, misdescribed, damaged, or incorrectly supplied goods.

To the extent permitted by applicable law, we are not responsible for losses arising solely from circumstances beyond our reasonable control, provided that this does not exclude responsibility for our own breach of a legal obligation or any liability that cannot lawfully be excluded.

Any limitation in this section applies only to the extent legally permitted in the relevant circumstances.

12. Third-Party Websites and Services

The Website may refer to or provide access to third-party websites or services, including payment providers, shipping carriers, or external resources.

Third-party services may operate under their own terms and privacy practices. We do not control all third-party content, systems, or policies. A link or reference does not, by itself, mean that we endorse every statement or service provided by that third party.

Your use of a third-party service may be subject to the terms applicable to that service. This section does not limit any responsibility we may have under applicable law.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Website, business operations, policies, or legal requirements.

The revised version will be posted on the Website with an updated “Last Updated” date. Changes will apply prospectively unless applicable law requires otherwise. Changes will not retroactively remove rights that have already accrued or alter a confirmed order in a way that is impermissible under applicable law.

We encourage you to review these Terms periodically.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be applied to the maximum extent legally permitted or, where necessary, severed. The remaining provisions will continue to apply to the extent they remain valid and enforceable.

This section does not authorize the enforcement of a provision where applicable law prohibits it.

15. Governing Law and Disputes

These Terms are subject to applicable law. The law governing a particular dispute and the courts or other bodies that may hear it will be determined in accordance with the applicable legal rules and circumstances.

Nothing in these Terms is intended to waive any non-waivable consumer protection, jurisdictional, or procedural right. We will not interpret these Terms as requiring arbitration, waiving a jury trial, or restricting participation in a class or representative proceeding unless a separate, legally valid agreement expressly provides otherwise and applicable law permits it.

If you have a concern about an order or use of the Website, we encourage you to contact us first so that we can review the matter and respond.

16. Contact Us

If you have questions about these Terms, an order, or our Website, you can contact us using the details below.

Website: cavrglenrion.com
Email: contact@cavrglenrion.com
Phone: +1 (818) 637-2945
Mailing Address: 5112 Sepulveda Blvd, Sherman Oaks, CA 91403, United States

Customer Support Hours:

Monday–Friday
9:00 AM–12:00 PM
2:00 PM–6:00 PM